Testimonials

Q:
Please let us know if you have additional feedback.
Everyone was very personable, prompt and easy to work with. Mediacom and the like would do well be more like MIT in the customer service department.
Stacy
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal B. knows our system so well, we are alway impressed with his prompt and efficient assistance!
Bev
Q:
Is there someone who really knocked your socks off? If so, who?
Krista and John Skow were very efficient in resolving my toner replenishment program problem. I appreciated their efforts.
Denise
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal is amazing and so very helpful with everything!!
Sheryl
Q:
Is there someone who really knocked your socks off? If so, who?
Krista does a great job and has excellent communication skills.
Denise
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal as always
Jordan
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal Baedke is the best. He is always there for us when we need him and always willing to do what he can to fix the issue. He does over and beyond.
Nancy
Q:
The technician explained the problem, resolution, and provided training if needed.
NIck did a great job of explaining why the paper was getting black marks, etc. He does a great job.
Laura
Q:
Rate our technician overall.
Chad did an excellent job repairing our 3 copy machines, he worked in a professional and efficient manner and we appreciate his help.
Anne
Q:
Did we respond in a timely manner?
You guys are awesome!
Maxine
Q:
Is there someone who really knocked your socks off? If so, who?
Billy did a great job keeping me informed of the progress of ordering the part, it being on backorder, and shipment of the part.
Angie
Q:
Did we respond in a timely manner?
Very impressed - we only have one copier for everyone to use and MMIT understood and made sure to get a tech to us as quickly as possible.
Aleasa
Q:
Rate our dispatch overall (ease of placing a service call, professionalism, etc.).
Kenneth Bell is an extremely detailed technician, takes his time to make sure the job done which I like!!!
Amy
Q:
The technician left the equipment repaired to your satisfaction.
as always amazing. Every time James comes it gets fixed and we know what happened and why!
Donna Jo
Q:
Service, Sales or Billing
James not only made the needed repair, but also took the time to fix another problem on another machine; all with a smile on his face. He went above and beyond what we called him to repair.
Jean
Q:
Rate our dispatch overall (ease of placing a service call, professionalism, etc.).
Great service!!!!
Bryce
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal Baedke, he is always very helpful and gets issues resolved in a timely manner when we have something unexpected come up.
Crystal
Q:
Did we respond in a timely manner?
Very impressed - we only have one copier for everyone to use and MMIT understood and made sure to get a tech to us as quickly as possible.
Aleasa
Q:
Rate our technician overall.
Nick is a great representative of your company - very professional and easy to talk to.
Laura
Q:
The technician explained the problem, resolution, and provided training if needed.
NIck did a great job of explaining why the paper was getting black marks, etc. He does a great job.
Laura
Q:
The technician left the equipment repaired to your satisfaction.
Rick always completes the job or is very clear as to why he cant complete it at that time and when he will be back to do so. He stays in contact to give me updates if necessary. He never talks down to me.
Cindy
Q:
Rate our technician overall.
Rick is kind, courteous and very knowledgeable. If he does not know immediately what is wrong he will work until he can find the problem or reach out to someone who can help. I think that is so important that people are willing to work as a team and share their combined knowledge
Cindy
Q:
Did we respond in a timely manner?
I am very impressed at MMITs response time to my calls
Cindy
Q:
Did we respond in a timely manner?
you guys are always so fast to respond
Angela
Q:
Overall, how satisfied are you with our products and services?
MMITs service is the best
Cindy

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