Testimonials

Q:
Rate our technician overall.
Chad did an excellent job repairing our 3 copy machines, he worked in a professional and efficient manner and we appreciate his help.
Anne
Q:
The technician explained the problem, resolution, and provided training if needed.
NIck did a great job of explaining why the paper was getting black marks, etc. He does a great job.
Laura
Q:
Rate our technician overall.
Nick is a great representative of your company - very professional and easy to talk to.
Laura
Q:
Did we respond in a timely manner?
You guys are awesome!
Maxine
Q:
Rate our technician overall.
Donald is the technician we see most regularly. He always provides exemplary service. He is efficient, knowledgeable, and professional.
Peggy
Q:
Did we respond in a timely manner?
Very impressed - we only have one copier for everyone to use and MMIT understood and made sure to get a tech to us as quickly as possible.
Aleasa
Q:
Rate our dispatch overall (ease of placing a service call, professionalism, etc.).
Kenneth Bell is an extremely detailed technician, takes his time to make sure the job done which I like!!!
Amy
Q:
Overall, how satisfied are you with our products and services?
MMITs service is the best
Cindy
Q:
The technician left the equipment repaired to your satisfaction.
Rick always completes the job or is very clear as to why he cant complete it at that time and when he will be back to do so. He stays in contact to give me updates if necessary. He never talks down to me.
Cindy
Q:
Overall, how satisfied are you with our products and services?
Don is a great tech, he is always very polite and explains what he did and apologized for the multiple calls.
Kim
Q:
Overall, how satisfied are you with our products and services?
Mr. Smith was very friendly and knowledgeable. He resolved the issue quickly, and it is still working properly. Please tell him thank you.
Ellen
Q:
Overall, how satisfied are you with our products and services?
Please send Don whenever we need a service call. Don gets right to business, offers explanations that are easy to understand, and is very efficient. He gives straight answers, if it was up to me, Id buy another machine from him!
Kim
Q:
How likely is it that you would recommend our company to a friend or colleague?
I would recommend Don.
Kim
Q:
Did we respond in a timely manner?
you guys are always so fast to respond
Angela
Q:
The supply representative did everything necessary to provide excellent customer service on this transaction.
Always very accomodating!!
Michelle
Q:
Did we respond in a timely manner?
I am very impressed at MMITs response time to my calls
Cindy
Q:
Rate our technician overall.
Rick is kind, courteous and very knowledgeable. If he does not know immediately what is wrong he will work until he can find the problem or reach out to someone who can help. I think that is so important that people are willing to work as a team and share their combined knowledge
Cindy
Q:
The technician left the equipment repaired to your satisfaction.
as always amazing. Every time James comes it gets fixed and we know what happened and why!
Donna Jo

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