Testimonials

Q:
Is there someone who really knocked your socks off? If so, who?
James is always great to work with, one of our favorites!
Emily
Q:
How satisfied are you with the process of requesting IT or network assistance?
Excellent job. Problem solved quickly, efficiently, and in a friendly manner.
Sandi
Q:
How satisfied are you with the process of placing your service request?
It was easy to CALL in, which I prefer. Thank you for keeping this as an option. I also appreciated the response at 8:00 a.m. to let me know you had received my service request
Connie
Q:
Please let us know if you have additional feedback.
Courteous when calling for help with an error code. Very prompt response - technician was here within a couple hours. Thank you!
Martha
Q:
Is there someone who really knocked your socks off? If so, who?
Always Nick! We love him! Greatest Customer Service!
Jan
Q:
Based on your supply order experience, how likely is it that you would recommend MMIT Business Solutions Group to a friend or colleague?
Always tell associates and other businesses that if they want good service on their machines buy them from MMIT and get the service contract.
Carl
Q:
Is there someone who really knocked your socks off? If so, who?
Ryan was fantastic. He got me fixed up and running again!! He is always very, kind, courteous and professional.
Cindy
Q:
Please let us know if you have any additional feedback.
Was a very good experience with MMIT as always!
Sheryl
Q:
Please let us know if you have additional feedback.
Your technician is very polite and professional. He always takes care of the situation quietly and efficiently.
Suzi
Q:
Please let us know if you have additional feedback.
MMIT ROCKS! Thank you for such great support.
Curtis
Q:
Is there someone who really knocked your socks off? If so, who?
The technician that worked on our copier today, is very nice, and explains what he did, and does his job well. February 24th, 2021
Mary Ellen
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Dave did a great job setting up a new employee with computer login and email access! Thank you!
Emily
Q:
How satisfied are you with the process of placing your service request?
Krista is always very thorough and great to work with.
Billye Jo
Q:
Please let us know if you have additional feedback.
When ever I submit a ticket - its always handled in a very timely matter. I really appreciate that.
Sherry
Q:
Is there someone who really knocked your socks off? If so, who?
Krista and John Skow were very efficient in resolving my toner replenishment program problem. I appreciated their efforts.
Denise
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal B. knows our system so well, we are alway impressed with his prompt and efficient assistance!
Bev
Q:
Service, Sales or Billing
James not only made the needed repair, but also took the time to fix another problem on another machine; all with a smile on his face. He went above and beyond what we called him to repair.
Jean
Q:
Please let us know if you have additional feedback.
Everyone was very personable, prompt and easy to work with. Mediacom and the like would do well be more like MIT in the customer service department.
Stacy
Q:
Rate our dispatch overall (ease of placing a service call, professionalism, etc.).
Everyone on the phone is always so polite and quick to respond to my needs
Cindy
Q:
Rate our technician overall.
Nick is a great representative of your company - very professional and easy to talk to.
Laura
Q:
The technician explained the problem, resolution, and provided training if needed.
NIck did a great job of explaining why the paper was getting black marks, etc. He does a great job.
Laura
Q:
Did we respond in a timely manner?
Very impressed - we only have one copier for everyone to use and MMIT understood and made sure to get a tech to us as quickly as possible.
Aleasa
Q:
Rate our technician overall.
Chad did an excellent job repairing our 3 copy machines, he worked in a professional and efficient manner and we appreciate his help.
Anne
Q:
Did we respond in a timely manner?
You guys are awesome!
Maxine
Q:
Rate our technician overall.
Donald is the technician we see most regularly. He always provides exemplary service. He is efficient, knowledgeable, and professional.
Peggy

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