Testimonials

Q:
How satisfied are you with the technician's ability to resolve your request?
We had a particularly difficult problem with our copier, but Nick Wells did a great job figuring it out. It took several attempts, but he finally got it and now our copier is working just fine. We appreciate Nicks hard work and persistence in figuring out our issue.
Paula
Q:
Is there someone who really knocked your socks off? If so, who?
The whole process with smooth and resolved very quickly. Great service tech!!
Shelley
Q:
Please let us know if you have any additional feedback.
We so appreciate your staff. We would tell anyone they are in good hands with your company. Your service is really great!
Sue
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Neal Baedke - with his usual skill was able to help us with this fishing email and give us some advice on how to identify these in the future.
Sue
Q:
Is there someone who really knocked your socks off? If so, who?
James is always great to work with, one of our favorites!
Emily
Q:
How satisfied are you with the process of requesting IT or network assistance?
Excellent job. Problem solved quickly, efficiently, and in a friendly manner.
Sandi
Q:
Based on your supply order experience, how likely is it that you would recommend MMIT Business Solutions Group to a friend or colleague?
Always tell associates and other businesses that if they want good service on their machines buy them from MMIT and get the service contract.
Carl
Q:
Please let us know if you have additional feedback.
Courteous when calling for help with an error code. Very prompt response - technician was here within a couple hours. Thank you!
Martha
Q:
How satisfied are you with the process of placing your service request?
It was easy to CALL in, which I prefer. Thank you for keeping this as an option. I also appreciated the response at 8:00 a.m. to let me know you had received my service request
Connie
Q:
Is there someone who really knocked your socks off? If so, who?
Always Nick! We love him! Greatest Customer Service!
Jan
Q:
Is there someone who really knocked your socks off? If so, who?
Ryan was fantastic. He got me fixed up and running again!! He is always very, kind, courteous and professional.
Cindy
Q:
Please let us know if you have any additional feedback.
Was a very good experience with MMIT as always!
Sheryl
Q:
Please let us know if you have additional feedback.
Your technician is very polite and professional. He always takes care of the situation quietly and efficiently.
Suzi
Q:
Please let us know if you have additional feedback.
MMIT ROCKS! Thank you for such great support.
Curtis
Q:
Is there someone who really knocked your socks off? If so, who?
The technician that worked on our copier today, is very nice, and explains what he did, and does his job well. February 24th, 2021
Mary Ellen
Q:
Is there someone who really knocked your socks off during this process? If so, who?
Dave did a great job setting up a new employee with computer login and email access! Thank you!
Emily
Q:
How satisfied are you with the process of placing your service request?
Krista is always very thorough and great to work with.
Billye Jo
Q:
Please let us know if you have additional feedback.
When ever I submit a ticket - its always handled in a very timely matter. I really appreciate that.
Sherry
Q:
Please let us know if you have additional feedback.
Everyone was very personable, prompt and easy to work with. Mediacom and the like would do well be more like MIT in the customer service department.
Stacy
Q:
Rate our dispatch overall (ease of placing a service call, professionalism, etc.).
Everyone on the phone is always so polite and quick to respond to my needs
Cindy
Q:
Rate our technician overall.
Nick is a great representative of your company - very professional and easy to talk to.
Laura
Q:
The technician explained the problem, resolution, and provided training if needed.
NIck did a great job of explaining why the paper was getting black marks, etc. He does a great job.
Laura
Q:
Rate our technician overall.
Chad did an excellent job repairing our 3 copy machines, he worked in a professional and efficient manner and we appreciate his help.
Anne
Q:
Did we respond in a timely manner?
You guys are awesome!
Maxine
Q:
Rate our technician overall.
Donald is the technician we see most regularly. He always provides exemplary service. He is efficient, knowledgeable, and professional.
Peggy

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