You can do all kinds of research on managed IT services--read blogs, look at reviews, search the Internet until your eyes are ready to fall out of their sockets--but at the end of the day, only one question matters: why do you need managed IT?
Once you've researched managed IT services and chosen a provider, the hard part is over; you're finally free to start reaping the benefits of this great decision. But what happens if something goes wrong and suddenly that provider is letting you down?
If you're part of a small business, then you understand that some solutions, tools, or systems just weren't designed with you in mind. They're called "one size fits all," but they don't keep that promise--and at the end of the day, you really wouldn't want them to.