Reviewing the Tech Trends of 2016
As we begin 2017, it’s worthwhile to look over some of the trends that stuck out in 2016. Particularly in the world of finance and banking, technology has become an ever-present tool that connects customers and institutions in new ways. These are the tech trends we saw in the banking field in 2016.
Finance Tech Trends of 2016
- Mobile apps: More banks than ever have chosen to offer a fully integrated mobile app for customers to use on their smartphones and tablets. This kind of mobile experience can simplify the customer’s interactions with a bank branch, reducing the time burden on staff to answer questions.
- Self-service: Many banks and financial institutions are offering self-serve kiosks in their branches, and some are even using tablets in their offices to supplement the customer experience.
- Cybersecurity: Far from trendy but increasingly important, cybersecurity is a necessity for fraud prevention in the financial world. New data security methods popped up in 2016, including managed network services.
- Biometrics: Fascinating developments in biometrics (such as fingerprints, voice, eyes, and imaging) have allowed companies to offer alternatives to PINs and passwords. These are far more secure, and customers enjoy the simplicity with the added safety.
- Cloud services: Many banks and financial institutions that choose managed network services also opt for a cloud services solution. Cloud services can reduce overall costs and increase agility, and this developed into a solid trend in 2016.
The trends that will continue into 2017 will be the ones that show their overall added value to businesses, and we predict that the security and cost savings of managed network services will make this comprehensive solution a winner in the new year. Contact us to learn more about our managed network services.
