Once you've researched managed IT services and chosen a provider, the hard part is over; you're finally free to start reaping the benefits of this great decision. But what happens if something goes wrong and suddenly that provider is letting you down? Here are three big signs it might be time to make a switch.
A Word on Bad Providers
Managed IT services is a solution you can rely on. It does a little bit of everything, from network monitoring to cloud services--and, even better, it adapts to your company's needs and grows with you every step of the way.
A lousy provider can change all of that in the blink of an eye.
The truth, unfortunately, is that managed IT solutions are only as good as your managed IT provider. An inexperienced or dishonest provider will leave you with messy workflows, wasted money, and more questions than answers. You'll start to wonder why you chose this service in the first place.
What to Look For
Here are three big signs your managed IT provider isn't doing their job:
#1: No data backups
Data backups are a huge part of managed IT. If you're not getting this simple but critical service, your provider isn't interested in keeping your company safe and secure in the event of a disaster.
#2: No monitoring
24/7 monitoring helps keep your network, devices, and connections safe and efficient even when you're not using them. Without monitoring, your business is being left vulnerable to all kinds of nasty surprises.
#3: No growth
Managed IT is all about growing your brand, your budget, and your company overall. If you're feeling stagnant--or if the solutions are--then you know your provider is dropping the ball.
Worried you might not have the best provider? Looking for a better partner in managed IT services? Contact us today!